Frequently Asked Questions
-
Yes. The laboratories we coordinate with maintain recognized accreditations, including ISO 17025 standards for laboratory competence. Legal and immigration tests are processed through laboratories that meet AABB accreditation requirements.
-
All cases are handled with discretion. Personal information and test results are released only to authorized participants associated with the test. Secure systems are used for ordering, communication, and result delivery.
-
We coordinate several types of DNA testing services, including:
• At-Home Paternity Testing (for personal knowledge)
• Legal Paternity Testing (court-admissible)
• Non-Invasive Prenatal Paternity Testing (NIPP)
• Immigration DNA Testing
• Sibling DNA Testing
• Grandparent DNA Testing
• Avuncular (Aunt/Uncle) Testing
• Y-STR Male Lineage Testing
• Maternity TestingEach service has specific requirements depending on whether results are for personal use or legal purposes.
-
An at-home paternity test is for personal knowledge only. The collection is completed using a mailed cheek swab kit, and no identity verification is performed. These results cannot be used in court.
A legal paternity test follows a strict chain-of-custody process. Samples are collected at an approved facility with identity verification and proper documentation. This version is required for court, child support, custody, and certain immigration matters.
-
When proper samples are collected, paternity test results typically show a probability of paternity greater than 99 percent when the alleged father is biologically related, or 0 percent if excluded. All laboratory analysis is performed using industry-standard DNA testing procedures.
-
The Non-Invasive Prenatal Paternity Test can be performed as early as 7 weeks into pregnancy. A blood sample is collected from the mother and a cheek swab is collected from the alleged father. The laboratory analyzes fetal DNA found in the mother’s bloodstream to determine biological relationship.
Results are typically available within 5 to 10 business days.
-
Immigration DNA tests must follow specific embassy and government chain-of-custody requirements. We coordinate with accredited laboratories to ensure all procedures meet the standards required for visa and family sponsorship cases.
-
If the alleged father cannot be tested, alternative relationship tests may be available, including:
• Grandparent DNA testing
• Sibling testing
• Avuncular testing (testing an alleged father’s sibling)
• Y-STR testing for male lineageThese tests can help determine biological relationships when direct paternity testing is not possible.
-
Turnaround times vary by test type:
• At-Home Paternity: 2–5 business days after the lab receives samples
• Legal Paternity: Typically similar timeframe after collection
• Prenatal (NIPP): 5–10 business days
• Other relationship tests: Estimated timelines provided at time of orderRush processing options may be available for certain tests.
-
Payment plan options may be available for higher-cost services such as prenatal testing. Details are provided during checkout or upon request.
-
Refund eligibility depends on the stage of the testing process. Once samples have been processed by the laboratory, refunds are generally not available. Full policy details are provided at checkout and in our terms of service.